TERMS AND CONDITIONS
Standard Terms & Conditions:
This card is non-transferable.
Express Card 2022 is only valid in Domino’s Malaysia.
This card is not redeemable OR exchangeable for cash.
Buy 1 Free 1 Offers are applicable with purchase of any Regular, Large or Xtra Large Pizza at standard menu price.
Free Bread Side is applicable with minimum purchase of a Dessert or a Chicken Side at a standard menu price.
50% off Ala Carte Offers are applicable with purchase of any Regular, Large or Xtra Large Pizza at standard menu price.
Surcharge applies for selected crusts, Classics and First-Class Pizza range (includes free pizzas reward).
Not valid with any other promotions, coupons, value meals OR discounts.
Domino’s reserves the right to discontinue the sale of the Express Card OR discontinue Express Card Program without prior notice.
All prices are inclusive of 6% Service Tax.
The validity period for Express Card Offers & Benefits is from 19 January 2022 to 31 December 2022.
Express Card 2022 Terms & Conditions:
1. Dommal Food Services Sdn. Bhd. 199701003564 (419060-A) will be referred to as “Domino’s”.
2. The Express Card 2022 (“Program”) shall run from 19 January 2022 to 31 December 2022, both dates inclusive (“Program Period”).
3. The Express Card 2022 is valid till 31 December 2022 (“Card Expiry Date”).
4. This Program is open to all customers who apply for the Express Card Membership from Domino’s Malaysia stores, via online (Domino’s Web or Mobile App) transactions, or by calling Domino’s hotline.
(A) EXPRESS CARD MEMBERSHIP:
5. The cost of Domino’s Express Card Membership is RM60 for new membership and RM30 for membership renewal (existing Express Card Members).
6. Customers can purchase the Express Card online at expresscard.dominos.com.my, via Domino’s Mobile App, by calling Domino’s hotline at 1300-888-333 or walk-in to any of Domino’s Malaysia stores and purchase it over-the-counter.
7. Customers can choose to collect the Express Card 2022 from their nearest store or via delivery if the Express Card was purchased via online (Domino’s Web or Mobile App) or by calling Domino’s hotline at 1300 888 333.
(B) ACCOUNT ACTIVATION
8. Customers need to visit expresscard.dominos.com.my and click on “Activate Express Card” to register their cards. For new members, please key in full name, mobile no., express card no., serial no. (both found at the back of the card), and email address to activate the Express Card online. Within 24 hours of activation, one (1) Free Regular Pizza eCoupon (Only valid with Take-Away order) will be auto credited to the registered online account.
(C) PROGRAM BENEFITS:
9. Customers will be able to enjoy the following benefits within Express Card 2022 validity period:
Buy 1 Free 1 Pizza Valid with the purchase of any Regular, Large and Xtra Large Pizza at standard menu price, except for Personal Pizza. Free Bread Side Subject to minimum purchase of a Dessert or a Chicken Side at a standard menu price. 50% Off Ala Carte Pizza Valid with the purchase of any Regular, Large and Xtra Large Pizza only. Special Birthday Treat No minimum purchase is required. Treat will be auto credited on Express Card member's birthday. Free 6 Regular Pizzas
Offer is valid for take-away only. Minimum 6 transactions of Express Card offer within validity period. Valid only once per Express Card customer. Fulfilment will be done in June 2022 & December 2022.
10. Birthday Treat will be auto credited to customers’ registered account on his/her birthday month. Please login to Domino’s online account and go to “Pizza Profile Settings” (next to cart) to update the birth date upon successful activation of the Express Card. Refer to the image below for reference.
(D) GENERAL TERMS & CONDITIONS
19. Domino’s reserves the right to amend the terms and conditions of this Express Card and Express Card Program at any time without prior notice or disqualify any Express Card Members deemed ineligible or has engaged in a conduct/ transaction that Domino’s considers inappropriate or unacceptable.
20. Domino’s shall not be liable for any default due to any act of God, war, riot, strike, terrorism, epidemic, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Domino’s.
21. Domino’s reserves the right to cancel, terminate or suspend the Express Card and Express Card Program without prior notice. For the avoidance of doubt, cancellation, termination or suspension by Domino’s of Express Card and Express Card Program shall not entitle the Customer to any claim or compensation against Domino’s for any and all losses or damages suffered or incurred by the Customer as a direct or indirect result of the act of cancellation, termination or suspension.
22. Domino’s shall only be liable for any loss or damage suffered or incurred as a direct result of Domino’s gross negligence and shall not be liable for any other loss or damage of any kind such as loss of income, profit, goodwill or indirect, incidental, exemplary, punitive, consequential, or special loss or damage howsoever arising, whether or not Domino’s have been advised of the possibility of such loss or damage.
23. Customers shall be personally responsible for all taxes, rates, government fees or any other charges that may be levied against them under applicable laws, if any, in relation to this Program.
24. Domino’s decision on all matters relating to this Program shall be final and binding.
Domino’s Express Card FAQ
General Information
1. What is Domino’s Express Card and how do I benefit from the card?
Domino’s Express Card entitles those who purchased the card to enjoy unlimited savings all year long for Buy 1 Free 1 Pizza, Free bread side, 50% Off ala carte pizza, monthly special promotions, and other benefits exclusively for our Express Card Member. Refer to FAQ No.11 for the full list of benefits.
2. How much does it cost to purchase the Domino’s Express Card?
It costs RM60 for new membership and RM30 for membership renewal (existing Express Card Members).
3. Where can I purchase the Domino’s Express Card?
You can purchase the card online at expresscard.dominos.com.my, via Domino’s mobile App, by calling our hotline at 1300-888-333 or you may also walk-in to any of our Domino’s Malaysia stores and purchase it over-the-counter. You may choose to collect the card from your nearest store or via delivery if you purchased the card online or by calling our hotline.
4. Can I purchase more than one Domino’s Express Card?
Yes, you can purchase more than one card to be given away as a gift for your loved ones or friends.
5. Can I register more than one Domino’s Express Card?
Only one Express Card is allowed per registered account using a unique email address via expresscard.dominos.com.my. Refer to Account Activation and Membership for more info.
6. Can I know when does the Domino’s Express Card expire?
Domino’s Express Card is valid until 31 December 2022.
Account Activation and Membership
7. I just got my Domino’s Express Card? How do I activate my card to enjoy 1 Free Regular Pizza?
Go to expresscard.dominos.com.my and click on “Activate Express Card”. For new members, please key in your full name, mobile no., express card no., serial no. (both found at the back of the card), and email address to activate your card online. Within 24 hours of activation, one (1) Free Regular Pizza eCoupon will be auto credited to your registered online account.
8. Where can I use the Domino’s Express Card?
You can use it through our mobile App or online ordering at www.dominos.com.my, ordering through our hotline at 1300-888-333 or Over-the-Counter at any Domino’s Malaysia stores for Dine-In/ Take Away services.
9. I forgot to bring my Domino’s Express Card to the store! Can I still enjoy the benefits?
Yes, if you forgot to bring your card to the store you may make purchases through our mobile App or online ordering at www.dominos.com.my to enjoy the benefits. For ordering via our hotline, please state your card number to our Customer Service Representative whereas when ordering over-the-counter, you will need to present your card upon ordering.
10. Is there a limit as to how many times I can enjoy the benefits of the Domino’s Express Card?
There is no limit and you may enjoy unlimited savings all year long for most benefits of the card, provided that you meet the terms & conditions of each benefit. Refer to FAQ No.11 for the terms and conditions of each benefits.
11. Can I know the Terms & Conditions of each benefit on the Domino’s Express Card 2022?
Buy 1 Free 1 Pizza Valid with the purchase of any Regular, Large and Xtra Large Pizza at standard menu price, except for Personal Pizza. Free Bread Side Subject to minimum purchase of a Dessert or a Chicken Side at a standard menu price. 50% Off Ala Carte Pizza Valid with the purchase of any Regular, Large and Xtra Large Pizza only. Special Birthday Treat No minimum purchase is required. Treat will be auto credited on Express Card member's birthday. Free 6 Regular Pizzas
Minimum 6 transactions of Express Card offer within validity period. Valid only once per Express Card customer. Fulfilment will be done in June 2022 & December 2022.
12. How do I redeem my birthday treat?
Your birthday treat will be auto credited to your registered account on your birthday month. You may login to your Domino’s online account and go to “Pizza Profile Settings” (next to cart) to update your birth date upon successful activation of your Express Card. Refer to the image below for reference.