All About Domino's Pizza Malaysia
Domino's Pizza started with just one store called "DomiNick's" bought by brothers Tom and James Monaghan for $500 in 1960. James traded his half of the business to Tom in 1965, and as sole owner Tom renamed the business Domino's Pizza Inc. In 1978 the 200th Domino's store opened, and things really began to cook.
By 1983 there were 1,000 Domino's stores, and in the same year Domino's opened its first international store in Winnipeg, Canada, followed by its first store on the Australasian continent in Queensland, Australia in the same year. By 1989 Domino's had 5,000 stores in operation, making it the fastest-growing pizza company in the world, with stores in the UK, Japan, and South America
Delivering more than 1 million pizzas a day worldwide, Domino’s Pizza is the world’s leading and fastest growing pizza delivery company committed to upholding the industry in product quality and operational excellence. Globally, Domino’s Pizza Inc. operates a total network of more than 14,800 owned and franchised stores throughout the U.S. and in over 85 markets. Domino’s internationally ranks in the top five companies in online transactions.
As at Q2 2017, Domino’s Pizza Malaysia is the largest Domino’s market in Southeast Asia and fifth largest in Asia Pacific. Established in 1997, Domino’s Malaysia is managed by master franchise holder, Dommal Food Services Sdn Bhd. To date, there are 216 Domino’s Pizza stores in the country.
At Domino’s Pizza, we take PRIDE in our commitment to enrich the lives of our customers, employees, partners, shareholders and communities. As one of the most lovable brands in Malaysia, we will go the extra mile for your smile as well as uphold our culture to ‘sell more pizza, have more fun’. Embracing our company’s philosophy of smart hustle, Domino’s is committed to provide customers with the ultimate pizza delivery experience, with its product satisfaction guarantee, 30-minutes delivery guarantee and 15-minutes take-away guarantee.
Forging ahead as an e-commerce entity, Domino’s Pizza has led many firsts in its digital platforms. Domino’s Pizza Malaysia has leveraged on the digital world to the best of its advantage and this began when it was certified as the first QSR company to provide an online ordering platform by the Malaysian Book of Records with the launch of its website in 2003. Domino’s Pizza Malaysia’s online ordering platform is also ranked #1 for its online speed of service in the QSR industry.
Domino’s is the award winner of the 2009, 2010, 2011, 2012 and 2016 Gold Franny Award, a distinguished Achievement Award of the International Franchise Association at the Domino’s Pizza Worldwide Rally. In a show of confidence by Malaysian consumers, Domino’s Pizza won Bronze in the "Restaurant & Fast Food" category of the prestigious Putra Brand Awards 2014, silver in 2015, bronze in 2016 and Silver in 2017.
Domino’s Pizza Malaysia has grown by leaps and bounds since it first began its operations in 1997. From a single store in USJ with a headcount of 15 staffs, the pizza chain today has over 215 stores in Malaysia and over 25 stores in Singapore with a headcount of over 4,000 staffs. Domino’s Pizza Malaysia has experienced solid growth, particularly in the past few years with the opening of its 50th store in January 2011, 100th store in December 2012, 150th store in March 2016 and now the 200th store in April 2017.
Domino’s Pizza continues to strive towards delivering quality service and products while embracing technology driven platforms as we progress into the next phase of growth in Malaysia.
Our Pride: Committed To Enriching The Lives Of Our Customers, Employees, Partners, Share Holders and Community
Love Domino's: The Most Emotionally Connected Brand In Malaysia
By 1st of January 2020, We Will Be:
1. Employer of Choice
2. Leader In Customer Brand Loyalty
3. No.1 In Pizza